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Turbotax return rejected agi verification#

If you have your income year 2021 return, you can find your AGI on Form 1040 or 1040-SR, Line 11.

You will be taken to the page where you can enter your AGI, with text that reads, “To correct this reject, you must correctly enter your adjusted gross income (AGI) from your 2021 tax return below.”.

In this window you will see the rejection code, a brief description of the problem, and a blue link which reads “Fix!” Click on “Click here for details” and the “Problems Found On Your Return” window will appear.

Sign on to your account and when the “myAccount” page is displayed, you will see “Rejected” in the “Federal Tax Return” section.

If you did your taxes with and received Reject Code IND-031/IND-032, please take the following steps to correct your AGI. Most people receive acknowledgement from the IRS within 24 hours of filing so watch your emails. If your return doesn’t recognize your AGI, this can cause your e-file to be rejected and join the backlog of unprocessed returns.

Turbotax return rejected agi verification#

Due to this glitch when you file electronically, one of the verification questions asks for your AGI, from your most recent tax return. If your return is in that backlog group, then the IRS system may not have recognized your prior year AGI. On January 11, 2023, the IRS confirmed they’re still working through their existing backlog. Unless you correct and resubmit your return, it will be like you never filed for that tax year. If the AGI you provided doesn’t match IRS records, your return will be rejected. New customers must manually enter their AGI. Usually when you’re a returning customer, we’ll automatically pre-populate this field for you.

This serves as your electronic signature and helps the IRS confirm your identity.

To e-file your taxes, you must provide your prior year adjusted gross income (AGI) or your Self-Select PIN.